by Tracy | Nov 19, 2014 | Blog
Salesforce reveals revamped Social Studio So you probably already know that I’ve been using Radian6 for some time for my social media monitoring and analysis. This was one of the first Salesforce products I used and it’s been an awesome tool for many...
by Tracy | Nov 15, 2014 | Blog, Short & Sweet Posts, Social Media
Facebook has introduced another one of those ‘make a video easily and share it to your profile!’ things. This time it’s in the form of “Say Thanks”. According to Facebook this is “An experience that lets you create personalized video...
by Tracy | Nov 2, 2014 | Blog, Short & Sweet Posts, Social Media
It’s easy to get caught up in the shock marketing approach of using insult and disrespect to somehow make your client and / or product shine, but think twice before you do it. There may be the odd case when this works, but it’s a fine line between shock and offence....
by Tracy | Oct 25, 2014 | Blog, Pop Culture, Social Media
Queen Elizabeth II was at the London Science Museum opening a new exhibition when she pushed a button and presto, a Tweet went out signed off by the lady herself. “It is a pleasure to open the Information Age exhibition today at the @ScienceMuseum and I hope people...
by Tracy | Sep 21, 2014 | Blog, Pop Culture, Social Media
Oh dear, another day, another social media faux pas. Understandably Joan Rivers staff have other things on their minds, with the recent passing away of the star, but people, know your social media schedule! ‘Rivers’ updated her Instagram / Facebook page...