Dreamforce 2012 conference San Francisco

Well today is the day! We are off on our journey to the US of A where I will be presenting at the upcoming Dreamforce conference! I can’t tell you how excited I am to be presenting at such an amazing international event. There are over 85,000 attendees on site and four full days of great keynote presentations, sessions and hands on training. If you happen to be at Dreamforce, please come...

Rebel Mouse social media tool – Get it now!

Heard of Rebel Mouse yet? No? Well prepare to be wowed by this new and awesome social media aggregation tool that turns your social channels into one page of content. I promise this isn’t an advert, I’m just completely in love with this tool. There are plenty of social media aggregation tools on the market at the moment, with some big hitters joining the field every week (Stackla...

Journal Article – Engaging with a Networked Public

So this week I’ve been focused on writing a journal article which is part of my PhD research. It’s a summary article looking at the process of engaging with a networked public during a disaster via social media. One of the key areas that I’ve uncovered in the process of writing the article is that there are some obvious differences between internal and external expectations and...

Social Media Presentation for ACELG Canberra

Guest speaker for social media at Australian Centre of Excellence in Local Government, Canberra At the beginning of December I was lucky enough to be invited to speak at the Social Media Roundtable at the Australian Centre of Excellence in Local Government, being held at the University of Canberra. For those of you who don’t know what the ACELG do, they’re doing some great work with...

Brisbane City Council Wins Social Marketing Qld AMI Award

Social Media use in Brisbane Floods Wins Council AMI Award It was a very proud day today within the Digital Communication team at Brisbane City Council. We were the proud recipients of the Social Marketing Qld AMI Award for our work using social media during the Brisbane floods crisis in January this year. It was extremely exciting for all of us in the team who worked tirelessly during the...

Tracy Teaches Social Media at Cupcakes and Connections on the Gold Coast

Social media training and workshop on the Gold Coast – Cupcakes and Connections Today I had the joy of teaching a lovely bunch of ladies a little bit more about Facebook. My company Social Ignition held our Cupcakes and Connections morning and it was an absolute blast! With a total of 11 willing learners, it was fun to be able to share some tips and tricks on how to help Facebook work for...